Malvern View Spa

Spa Etiquette


To schedule a treatment or experience, please contact our Spa Team on 01886 834 834, who will help you plan your perfect visit. To ensure your preferred time and service is available, we recommend you book in advance. Full payment is taken at time of booking.

Under 18 sessions are 8am – 10am and 4pm – 6pm.

Dress Code

To make the most of your visit we suggest you bring swimwear. If you would like to make use of the gym facilities during your visit please bring appropriate fitness attire, including gym shoes. We request that residents change into robes in their room before arriving at the spa. Day guests will be provided with towels, robes, and flip flops

Arrival Times

Please arrive 15 minutes prior to your spa experience. This will allow you time to check-in, fill out the necessary paperwork, change into your swim wear, robe and flip flops, and familiarise yourself with the facilities. If you arrive less than 30 minutes late, your treatment may be reduced, but you will still be charged at the full price. If you are more than 30 minutes late, your treatment may not be honoured to ensure that other guests are not inconvenienced but will still be charged at the full price.

Pre and Post Treatment - We recommend that you consume plenty of water before, during and after your treatment and make use of the pool facilities to keep your body fully hydrated. A spa experience can take a lot out of you! Allow 12 hours after any heat treatment before waxing and 72 hours after any cosmetic surgery procedures including botox or light peeling treatments.

To continue your spa experience, your therapist will give you any specific advice following your treatment to allow you to carry on the good work back at home. Most products used in our treatments are available at the Spa reception.

Timing & Access

  • Monday: 7am - 8pm
  • Tuesday: 7am - 8pm
  • Wednesday: 7am - 8pm
  • Thursday: 7am - 8pm
  • Frifay: 7am - 8pm
  • Saturday: 7am - 8pm
  • Sunday: 8am - 7pm
  • Bank holidays: 8am - 7pm 

Under 18 sessions are 8am – 10am and 4pm – 6pm.

Bank House Hotel guests using the Malvern View Spa

To comply with social distancing guidelines, we will be limiting the number of guests in the Spa at any one time. Should you wish to use the Spa facilities during your stay, please book a time slot with the spa team in advance.

1 hour Spa Access – £10 per person (to include robe and flip flops)
Children under 12 – £5 (Children’s Hours 8-10am and 4-6pm)

To book call the Spa on 01886 834834

  • Spa access is subject to availability and we highly recommend booking in advance of your stay to avoid disappointment.
  • Please get changed before going to the Spa, we will provide a robe and flip flops in your room. ( £2.50 charge applies )
  • Spa use is complimentary for guests booking a spa treatment, please book your slot .